Engaging with the business community – Insight from the CBI Conference
On November 19, Luke Battah, CEO of PASS Technology, accompanied by Colin Bloom, Chair of the PASS Advisory Board, attended the annual conference for senior business leaders and industry experts in London.
The conference is the marquee event for the Confederation of British Industry, a UK organisation which speaks for 190,000 businesses across the country.
Speaking at the event were several key industry figures as well as Prime Minister Theresa May and Opposition Leader Jeremy Corbyn.
It was great to get out and listen to what the industry leaders are saying about HR and the business world in general. We found it very useful because it helps us to understand the challenges our clients are facing so that we can continue to optimise our products and services to better support them.
Two of the most interesting points to be raised during the day-long event was when Valerie Todd, HR Director at Siemens, said that every employee in the modern business environment needs to have ‘a learning compass’. That is, it is every employee’s responsibility to understand and appreciate what they need to learn and how they need to develop.
Secondly, Alastair Cox, Hays CEO, said that what makes someone successful in today’s world is their ability to adapt to change and that the companies able to negotiate the pace of change in technology will win. He also said that the most important factor in hiring talent is cultural fit.
"I found Alastair’s comments absolutely fascinating and agree with him 100 per cent. Cultural fit is one of the hardest things to judge and when you’re looking to bring someone new in there’s a danger that what that person is really like won’t be considered until further on down the process.
In fact, it should be one of the first things you ascertain. Is this person right for my business? It doesn’t matter whether their CV fits if they don’t. If they aren’t the right type of person, they wont stick around and they may damage the business on their way out.”
Luke (left) and Colin at the CBI Conference on November 19
Politicians talk Brexit
Delegates also heard from both the Prime Minister and Jeremy Corbyn and it was interesting to see them pitch their different visions to the business community.
“I don’t want to get political, but clearly we are in uncertain times. All I will say is that in my opinion regardless of where we end up the need for business to continue to meet the needs of its customers will not change.
Those companies that put customer experience and excellent service first will be the ones that are successful. That’s where we intend PASS to be."
The event was a great experience and I am very glad we were able to go. It’s a very exciting time for PASS and everyone involved with us so I am glad we had lots of helpful takeaways to think about.
I’m very much looking forward to next year.